Jess Martin

⚠️ Warning! This is an in-progress research note exported directly from Jess's note-taking system. The ideas in this note are still under active development.

Last Updated: July 31, 2020

How to Measure Knowledge Work

Knowledge work can’t be measured in hours.

  • Productivity between hours for the same person varies by >100x
  • Knowledge work can have negative productivity (destructive)
  • Productivity between individuals varies tremendously
  • Each hour of work you are bringing:
    • Your entire career of work, to this point knowledge work is broad, not narrowly focused
    • Your context on this project / task - knowledge work is context-dependent
    • Your skill and experience with this specific task

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